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Resolved

Scheduled maintenance: telephony platform update

Oct 18, 2026 at 6:00am UTC  –  Oct 18, 2026 at 8:00am UTC
Affected services
Api
Calls

Resolved
Oct 18, 2026 at 8:00am UTC

Maintenance ended

Created
Oct 18, 2026 at 6:00am UTC

On Sunday 18 October between 08:00 and 10:00 CEST we will update the software that connects calls to VoiceDock assistants and apply system updates to our servers. Calls are moved to our standby platform during the work. We do not expect any interruption; a call arriving at the exact moment of switching may need to be retried. Calls in progress are not affected.